Patient Portal
Welcome to Square One Family Medicine Patient Portal!
Our HealthCare Support Portal facilitates better communication with your physician’s office by providing convenient 24 x 7 access from the comfort and privacy of your own home or office.
healow™ is free and available on the Apple app store and Google Play store.
Available on the App Store
Available on the Play Store
Set up the healow smartphone app in four easy steps!
1.
Download the healow™ app from App Store (iPhone) or Google Play (Android Phone).
2.
Search our practice by entering practice code
Practice Code:
EHIBCD
3.
Enter your portal username and password to login.
4.
Set up your PIN to securely access your health records.
View your health record
Patient Portal is a secure, convenient, and easy way to access your health information.
Here’s what you can do with our portal –
- Communicate with your provider. Get reminders
- Manage your appointments
- Access your test results
- View your medications and request refills
Join a Televisit
We offer the convenience of healow TeleVisits!
When, why, and how to use healow TeleVisits:
- Get a safe and secure way to connect to your doctor remotely
- See your own physician for non-emergency and follow-up care check
- TeleVisits are easy – just use your smartphone, laptop, or PC
Patient Portal & Healow FAQS
Do I have to pay to get access to the Patient Portal and healow app?
Access to our Portal and the healow app are completely free. We share this information with our patients to give them access to their health records and help them make better healthcare decisions.
Is having online access secure?
Yes, the information is completely secure. It is protected with a username and password / PIN number of your choice and through SSL encryption.
What can I access through the healow app and Patient Portal?
We share information with our patients that we feel can help them and keep them informed. Every practice is different, and we try to provide patients with key information regarding their health. For a complete list of features, ask our friendly staff.
What if I need technical assistance?
User support is built into the web portal and the app, or you can ask a member of our staff.
I forgot my login or password. How can I reset or obtain new login credentials?
The app and our Portal allow you to reset your username and/or password. You can also call the front desk and we can reset the username and/or password for you.
How do I sign up?
Sign-up is simple and outlined in the steps above. You should receive a username and password from our practice via email that you can print out and customize after your initial login. Access can be made via any web browser, or through the smartphone app.